Best Online Certificates in Medical Office Administration

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Medical office administrators interact with patients, organize sensitive records, and assist patients and their families with insurance claims and billing processes.

Many students aspire to work in the healthcare industry but do not have the time or money to pursue an undergraduate or graduate degree. These learners can instead earn an online medical office administration certificate to qualify for healthcare support positions.

The Bureau of Labor Statistics (BLS) projects that, among all major occupational groups, healthcare support positions will grow at the fastest rates: 22.1% from 2019-2029. COVID-19 has underlined a critical need for medical professionals at every level. An aging population and expanding scope of responsibilities have also led to increased demand for these professionals.

Prospective students should consider what educational and professional pathways they can take to enter this field. This guide explores medical office administration certificates and ranks the top programs.

Top Online Certificate in Medical Office Administration Programs 2021
#1 Pitt Community College Winterville, NC
#2 Johnston Community College Smithfield, NC
#3 Piedmont Community College Roxboro, NC
#4 Surry Community College Dobson, NC
#5 Craven Community College New Bern, NC
#7 Lenoir Community College Kinston, NC
#8 Gaston College Dallas, NC
#9 Randolph Community College Asheboro, NC
#10 Wake technical Community College Raleigh, NC
#11 Bladen Community College Dublin, NC

Featured Online Schools

The Best Online Certificate in Medical Office Administration Programs

  1. Pitt Community College

    Winterville, NC



    Originally founded in 1961, Pitt Community College now offers classes both online and on campus in Winterville, North Carolina. Students at PCC can pursue associate degrees and certificates in the arts, sciences, business, and health. PCC offers a medical office administration certificate online that prepares students to work in areas such as medical administration, billing, medical auditing, and insurance.

    The medical office administration program at PCC covers skills such as diagnosis coding, billing and filing software, and patient privacy laws and regulations. The curriculum includes courses in word processing, data entry, medical terminology, keyboarding, professional development, and healthcare customer relations. The certificate requires 17 core semester hours of coursework.

  2. Johnston Community College

    Smithfield, NC



    Johnston Community College has offered associate degrees, certificates, and diploma programs since 1969. Johnston's sprawling campus in Smithfield, North Carolina features a 16-acre arboretum, and one of the satellite campuses maintains a 2,800-acre wildlife preserve. Johnston serves around 15,000 students every year, both online and on campus.

    Johnston offers a 44-credit medical office administration diploma that students can complete completely online. Learners may choose to enroll on a full-time or part-time basis. The curriculum includes classes in medical terminology, keyboarding, diagnostic and procedure coding, and records management. Students can also pursue a degree in medical office administration.

  3. Piedmont Community College

    Roxboro, NC



    With two campuses in Roxboro and Yanceyville, North Carolina, Piedmont Community College serves students across Person and Caswell counties. With the growth of its online programs, Piedmont also educates learners from across the country. Piedmont offers degrees, diplomas, and certificates in a variety of fields, including business studies, public health, natural science, and manufacturing.

    Students can earn certificates in medical office administration and electronic health records entirely online. These online medical office administration certifications each require 16 credits, with courses in medical terminology, medical office transcription, and keyboarding. The electronic health records certification requires an additional course. Students can complete both certifications as part of a medical office administration associate degree, which consists of 65-67 credits and includes general education courses.

  4. Surry Community College

    Dobson, NC



    Located about an hour northwest of Greensboro, North Carolina, Surry Community College serves students from all over Surry and Yadkin counties. Distance learners can enroll in Surry's programs from anywhere in the country. Surry offers courses in 48 different areas of study, including public service, law enforcement, fire and rescue, and business and computer technologies. The school awards associate degrees, certificates, and diplomas.

    Surry's 17-credit medical office administration certificate online generally takes about two semesters to complete. Students take courses in keyboarding, records management, office editing, text entry and formatting, and medical terminology. Graduates often work in medical and dental offices, hospitals, and medical supply companies.

  5. Craven Community College

    New Bern, NC



    Craven Community College has served students in North Carolina for over 50 years. Craven offers fully-online and hybrid programs, including degree, certificate, and diploma options. The school focuses on workforce development and concrete skills that students can use to find long-term employment.

    Craven offers both a diploma and certificate in medical office administration that students can complete almost entirely online. The curriculum emphasizes office skills, keyboarding, text entry, spreadsheets, and general management. Student can also specialize their certificate in areas such as medical billing and coding or patient services. Each certificate requires 14-19 credits. Online students must complete a special online orientation prior to the start of classes.

  6. Lenoir Community College

    Kinston, NC



    Lenoir Community College offers extensive online programs in areas such as applied science, aviation management, and accounting. Lenoir maintains an "open-door" admissions policy, which encourages anyone over 8 who may benefit from post-secondary education to enroll in courses. The school also serves dual-enrollment high school students.

    Students can earn a certificate in medical billing, coding, and insurance entirely online. The 15-credit certificate includes courses in medical office terminology, medical insurance and billing, and procedural and diagnostic coding. The program prepares learners to find entry-level jobs in medical offices, hospitals, and other healthcare facilities.

  7. Gaston College

    Dallas, NC



    Gaston College focuses on affordability, student success, and program completion. The school offers over 170 programs of study, including 81 unique certificates. With more than 200 distance learning courses, students can complete several programs entirely online. Gaston also promotes workforce development and continuing education.

    The medical billing and coding online certificate at Gaston consists of 16 required credits. Students can complete the program over one academic year. The curriculum includes courses in medical terms, procedural and diagnostic coding, medical legal issues, and coding for billing and insurance. Students begin this program during the fall semester and complete it at the end of the following summer term. Learners take just two classes per term.

  8. Randolph Community College

    Asheboro, NC



    Located in the center of North Carolina, Randolph Community College offers distance learning courses in accounting, education, English, computer science, medical technology, and several other fields. Despite starting with just 75 students in 1962, the college has grown to serve thousands of students across many academic programs.

    Students at Randolph can earn their medical office administration certificate online. The certificate program consists of 18 credits, including many that carry over to the 36-credit diploma program. Courses include introduction to computers; medical office procedures; medical office terms; and medical coding, billing, and insurance. Student can complete the certificate in two semesters by taking three courses in the fall and three in the spring.

  9. Wake technical Community College

    Raleigh, NC



    As North Carolina's largest community college, Wake Technical enrolls 74,000 adults every year. Wake Tech students can take courses through six different campuses, three unique training centers, and various community learning sites around the state. Learners can also take classes online through Wake Tech's extensive distance learning program. Wake Tech offers more than 240 different programs of study, including associate degrees, diplomas, and certificates.

    The medical office professional certificate online program requires 18 credits. Students can complete all courses online, and some courses are offered on campus in a hybrid format. The curriculum features courses in keyboarding and word processing skills, medical office terms, medical insurance and billing, spreadsheets, and electronic health records. The certificate provides the skills students need for entry-level positions in medical offices and settings. The courses and credits in the Medical Office Professional Certificate program apply to both the diploma and AAS degrees.

  10. Bladen Community College

    Dublin, NC



    Originally known as Bladen Technical Institute, Bladen Community College offers 14 unique academic programs both on campus and online. Situated in Dublin, North Carolina, Bladen hosts college transfer programs, early college high school courses, adult education, and distance learning. Students can begin their degree at Bladen and seamlessly transfer to a four-year institution.

    Students interested in working for medical offices can earn their medical office administration certificate online. Students must have at least a high school diploma in order to begin the 18-credit certificate program. The diploma in medical office administration includes many of the same courses as the certificate program, including medical office terminology, medical billing and coding, and word processing.

Best Online Colleges

Online Medical Office Administration Certificate Program Ranking Guidelines

We ranked these degree programs based on quality, curricula, school awards, rankings, and reputation.

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While specific criteria under consideration can vary by ranking, there are a few data points that we value most highly. They are affordability, academic quality, and online enrollment. Below, we break down our algorithm to help you understand what you're getting when you use one of our rankings.

  • Academics
  • Affordability
  • Online Enrollment

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Breakdown of Our Rankings Methodology

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Academics - 75%
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Online Enrollment - 10%

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What Is an Online Medical Office Administration Certificate?

While earning a medical office administration certificate online, students acquire the skills and training necessary to work in healthcare support positions, including terminology, transcription, and technology skills. Students learn how to process patient information, follow healthcare procedures and guidelines, and communicate with other medical professionals.

These programs typically take 6-18 months to complete, so medical office administration certificates attract individuals who are looking to quickly join the healthcare workforce. Certificates can also help experienced professionals advance their careers and develop useful administrative skills. Earning a certificate may also qualify graduates to take industry certification exams.

What's the Difference Between a Medical Office Administration Certificate and an Associate Degree in Medical Office Administration?

A medical office administration associate degree provides much of the same instruction as a medical office administration certificate, with added general education credits. With this additional coursework, the associate degree takes approximately two years to complete. Associate degrees can also count toward general education credits for a bachelor's degree, so students often choose this path as a foundation for later training.

Like a medical office administration certificate, pursuing an associate degree can lead to employment as a medical assistant or medical records technician. Some employers prefer candidates with an undergraduate degree, as they have more specialized skills. Many schools offer both types of programs to accommodate diverse student goals.

What Can You Do With a Medical Office Administration Certificate?

Earning a medical office administration certificate online can lead to work in many healthcare sectors. BLS employment data indicates that most healthcare support professionals handle administration, patient examinations, and clinical work in family services, hospitals, nursing care facilities, and physician offices. However, despite their medically focused training, graduates can also use their administrative skills in other industries, including office and administrative support.

The following section explores three major healthcare industries where certificate-holders can find employment.

Private Practice

Most classes in an online medical office administration certificate program train graduates to work in private practices, where they may support patient examinations and take vitals. They may also handle administrative duties, such as managing patient records, scheduling, and processing insurance information.

Students aiming to work in this field should choose a program that includes clinical practice and classes in facility and medical records management.


Medical office administration certificate-holders typically work on the administration and patient records side of dental offices. These professionals manage patient information and databases, process insurance claims, and schedule appointments.

Candidates pursuing careers in dentistry should take classes in recordkeeping and facility management. Courses in dental terminology and processes could also be useful.


In hospitals, medical office administration certificate graduates typically oversee administrative tasks, such as handling medical records, processing insurance claims, taking patient information, and scheduling.

Understanding hospital regulations and guidelines could give certificate-holders a competitive advantage in this field. While clinical training can help medical assistants pursue laboratory positions, aspiring hospital administrators typically focus on medical coding and billing courses.

Choosing an Online Program

When choosing a certificate program, students should consider factors like accreditation, study times, and program offerings. Every student has unique needs, goals, and circumstances. The following sections and links aim to help aspiring students make informed decisions.

Accreditation for Medical Office Administration Programs

Accreditation ensures that the program and training meet or exceed industry standards. Attending a regionally accredited institution can influence what funding, employment, and certification opportunities you can access after graduation.

Though not always mandatory, medical office administration certificate programs may receive accreditation from the Commission on Accreditation of Allied Health Education Programs (CAAHEP). Some industry certifications require CAAHEP accreditation, so candidates should always research a program's status before committing.

What to Expect From a Medical Office Administration Certificate

Coursework in online medical office administration certificate programs varies among schools, but the following list outlines some common courses.

Medical Office Administration Curriculum

  • Office Editing: Office editing courses develop writing and grammar skills, with a focus on office documentation. Students learn to compose written messages and edit coworkers' communications.
  • Records Management: Students examine recordkeeping techniques used in various healthcare settings, including specific medical record requirements, coding and filing protocols, and legal regulations.
  • Medical Terminology: In medical terminology courses, students learn the proper spelling, pronunciation, and use of medical terms. They also explore the etymology of common medical words.
  • Medical Office Terms: This course introduces students to medical concepts and procedures, human anatomy, and basic terminology. In most healthcare occupations, students need this training to communicate effectively.
  • Medical Billing and Insurance: Students in this course learn to process patient bills and claims. They use industry-standard processes, terminology, and software.

How Long Does It Take To Get a Medical Office Administration Certificate Online?

A medical office administration certificate's timeline depends on each student's enrollment type and course load. Most programs run 9-18 months, though accelerated programs may offer faster completion times.

Conversely, students with busier schedules can also pursue part-time programs that progress more slowly.

Medical Office Administration Certifications

While certificates are educational documents awarded by schools and universities, certificates are typically awarded by professional organizations or associations. Earning these credentials typically requires a passing score on an examination that tests candidates on industry standards.

Eligibility requirements vary by certification, but some require candidates to have completed an accredited program and have relevant work experience. Examinations vary in scope, often covering different specialties, but accredited medical office administration certificates can qualify graduates to take some of these tests.

Once certified, professionals need to maintain their credentials by completing continuing education credits and renewing their certifications, usually every 2-3 years.

The MOAC credential measures healthcare professionals' standardized field knowledge. Several organizations offer this certification, including the American Medical Certification Association. Earning this credential can improve employment and career opportunities. The CMAA credential from the National Healthcare Association demonstrates a professional's knowledge of standard industry practices. This certification can help individuals gain employment and advance their careers. Candidates must complete an accredited medical administration program and pass the national examination.

Medical Office Administration Organizations

Professional medical office administration organizations, such as the American Association of Healthcare Administrative Management and the Association for Healthcare Administrative Professionals, help students, graduates, and experienced professionals strengthen their career prospects.

Members can access educational support resources, career services, and industry news and publications. After entering the workforce, they can also keep up with continuing education, research, and professional development programs.

Medical Office Administration Careers

After earning a medical office certificate online, graduates can access medical careers in hospitals, physician offices, outpatient care centers, and nursing care facilities.

The administrative skills learned in these programs can also lead to positions outside the healthcare sector. The data below looks at some of the most popular career pathways and their median annual salaries, but students can also pursue positions that are not listed.

Career Median Salary (2020)
Medical Records and Health Information Technician $44,090
Medical Secretary and Administrative Assistant $40,990
Information Clerk $36,920
Medical Assistant $35,850
Medical Transcriptionist $35,270
Receptionist $31,110
Source: Bureau of Labor Statistics

Frequently Asked Questions

true What Can You Do With a Medical Office Administration Certificate?

Graduates with a medical office administration certificate can pursue healthcare and office support positions. Their medical knowledge also makes them strong candidates for medical assistant careers.

How Long Does It Take To Become a Medical Office Administrator?

Medical office administration certificates can help graduates become medical office administrators in less than one year. To qualify for MOAC credentials, graduates may need one year of supervised experience, bringing the total time to about two years.

How Do I Become a Certified Medical Office Manager?

For the Practice Management Institute's CMOM credential, candidates need at least one year of supervised experience and must pass an examination. Since it takes approximately one year to earn a medical office administration certificate, this process takes about two years.

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